Frequently Asked Questions

Browse our Shop, select your box(es), choose any customization add-ons, and proceed to checkout. At checkout you'll fill in the recipient's info, your delivery date, and your personal message before completing payment.

You can order 1 box or up to 20. Each box can be a different style — mix and match to create the perfect gift combination.

At this time, each order is tied to one recipient. If you'd like to send gifts to multiple people, please place separate orders for each recipient.

Each individual gift box is $60. Customization add-ons (balloons, touch tags, specialty ribbon, etc.) are an additional cost — pricing varies by item and is listed on the Customize Your Gift page.

Yes! Every order includes a complimentary personal message. You'll fill out the "Message To," "Message From," and your note during checkout — included at no extra charge.

All gifts are hand-delivered to the William Pitt Union front desk at 3959 Fifth Ave, Pittsburgh, PA 15260. Recipients will be notified when their gift is ready for pick-up.

We deliver on Mondays, Wednesdays, and Fridays. You'll select your preferred delivery date during checkout. We do not deliver on university holidays or closures.

The recipient will receive a notification once their gift has been delivered to the William Pitt Union front desk and is ready to pick up.

University closure dates are automatically disabled in our delivery date selector so you can't accidentally choose one. If a closure is announced after your order is placed, we'll reach out to reschedule.

Gifts4Panthers is exclusively for on-campus gifting at Pitt. For off-campus or national gifting, check out our parent company at basketofpittsburgh.com.

We offer personalized touch tags, balloons, and specialty ribbon. Visit our Customize Your Gift page for the full list and pricing.

You can add customizations after selecting your box(es). A prompt will appear after adding items to your cart, or visit the Customize Your Gift page before checking out.

Use the Order Notes field at checkout or contact us before placing your order and we'll let you know what's possible.

All sales are final once an order has been delivered. If there's an issue — damaged items, missing contents, or something that doesn't match your order — contact us within 48 hours and we'll make it right. See our Our Guarantee page for details.

Any substitution will be of equal or greater value and will match the theme and dietary intent of your box. See our Substitution Policy page for full details.

Contact us as soon as possible. We can accommodate changes up to 48 hours before your selected delivery date. After that window, we can't guarantee modifications can be made.

Gifts4Panthers is an official campus gifting service — a partnership between the University of Pittsburgh and Basket of Pittsburgh, a locally-owned gift company with years of experience in thoughtful gifting nationwide.

Yes. Gifts4Panthers operates in partnership with the University of Pittsburgh, with gift delivery handled through the William Pitt Union.